Philip Moran

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Philip Moran

Locality:: PA4 9LH Glasgow, United Kingdom
Job:: Business Development Manager - EMEA
Education:: Paisley University (Marketing and Economics, BA Business Economics and Marketing)
Status:: Employee
Language:: English
Experience:: (Business Development Manager - EMEA), Sword - Real Time, (Head of Contact Centre Sales), New Voice Media Ltd, (Business Development Manager - EMEA), Noble Systems, (Business Development Manager), Aspect Software, (Senior Sales Consultant), Nortel, (Regional Sales Manager - BT Account Team), Mercury Communications - Cable and ...
Wants:: Opportunities to work with contact centres and technology companies that value customer service and have a passion for treating customers as individuals. Queuebuster can deliver a stunning ROI while increasing customer service, increasing sales and reducing staff costs - it is a MUST have technology for all inbound contact centres. Q-Max is a World renowned Workforce Management System an...
Haves:: Professional Sales and Business Development Manager focussing on the contact center market. I have succesfully delivered customer contact centre solutions on a hosted model - software as a service - and believe that contact centres need to have flexible, scaleable and cost effective customer contact strategies. Customers and agents need to be treated as individuals and technology needs to deliver ...
Interests:: Golf, Glasgow Celtic and Aston Villa Boys club - my son plays for them!

Philip Moran

Locality:: Glasgow, United Kingdom
Summary:: Head of Q-Max Sales Team at Netcall plc
Experience:: Netcall plc (Telecommunications industry): Head of Q-Max Sales Team, (February 2010-Present) Q-Max is the most widely installed Workforce Management System in the UK. Developed to respond to the needs of the European market to match European work practices Q-Max software maximi...

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Philip Moran

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