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Laura Blackmore

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Laura Blackmore
Locality:
Reading, United Kingdom
Summary:
Support Technician at eShare
Experience:
eShare (Privately Held; Information Technology and Services industry): Support Technician,  (August 2010-Present) 1. First point of call for customer support issues. 2. Management of SLA's end-end. 3. Appropriate escalation of support issues (e.g. bugs, infrastructure issues, rai...