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Juergen Kapfhamer

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Juergen Kapfhamer
Locality:
CB58AB Cambridge, United Kingdom
Job:
EPDM Field Services Manager
Organizations:
BCS
Education:
 University of Applied Science - Munich (Physical Engineering, Dipl. Ing. (FH))
Status:
Employee
Language:
English (Fluent), German (First language), French (Good knowledge)
Experience:
  (EPDM Field Services Manager), Autodesk (Manager, Partner Support Programs), Genius Software (Applicaton/Sales Engineer), ESRF,  (Design Engineer)
Wants:
Creative, interesting and humorous people, exchange of ideas and thoughts. Sustainable living, questioning our present way of life.
Haves:
Project management using PRINCE2, Program and Product rollout. Service Delivery team management (onsite/remote) within ITIL driven global support organisation supporting mission critical applications.
Interests:
ITIL, NPS, certification, customer satisfaction analsyis, team and account management

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Juergen Kapfhamer
Locality:
Guildford, United Kingdom
Summary:
Customer focused Support Professional
Experience:
DS Solidworks Corporation (Public Company; DASTY; Computer Software industry): Field Services Manager,  (August 2010-Present) Supporting VARs accross EMEA
Autodesk Ltd (Privately Held; Computer Software industry): Programs Manager,  (March 2009-February 2010)&...
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