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Bill Colverson

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Bill Colverson
Locality:
London, United Kingdom
Summary:
Operational Design Manager at BT
Experience:
BT Wholesale (Telecommunications industry): RCA Manager Billing,  (July 2009-Present) RCA Manager BT Wholesale Billing working to reduce customer failure rate and billing quires and to raise Customer satisfaction. I addressed this by undertaking a RCA on a random number of manage...