Mike Dalloz

Photo of Mike Dalloz, Managing Director of Performance in PeopleHow Did I Get Here? Mike Dalloz, Managing Director of Performance in People1. What is your current job title/position

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Mike Dalloz, of Performance in People, said: "A lot of retailers have a terrible reputation for customer service in their fitting rooms and because many are short staffed, it's ...

Mike Dalloz explains how an effectively run mystery shopping programme will not simply provide an extensive analysis relating to the various components of your

My thanks also to Mike Dalloz for his kind and generous Foreword, to Marie Shields for her editing and proofreading excellence, to the fabulous team at Pollinger for their ...