Deepa Joshi

Like other search engines (Google or Bing) Radaris collects information from public sources.

Social Networks featuring Deepa Joshi

Linkedin

   
Deepa Joshi
Deepa Joshi

Locality: London, United Kingdom
Summary: Goal directed, result oriented professional with a strong Customer Services background in Airlines & Travel industry with a bachelors degree in Business Commerce & Diploma in Travel & Tourism Management. Skilled in Airline operations management with team building experience, I managed a team of customer service associates in Business Process Outsourcing environment for Scandinavian Airways. Keen insight into the needs and views of others- able to analyse and identify issues or problems and apply modern techniques of root cause analysis and performance improvement. Self motivated with high energy, I am personable, persuasive and highly adaptable. Diplomatic and tactful with professionals and non-professionals at all levels and accustomed to handle ad-hoc client projects. Experienced working in dynamic and challenging- deadline driven environment, I have played various roles in sales, revenue recognition and accounting primarily for EMEA & Asian sectors. Skills: Fare construction, Fare quality Check & Fare Audit Passenger revenue accounting IATA Billing & Settlement Plan BSP link Global Distribution System (GDS) Computer Reservation System (CRS) Amadeus Comprehensive Quality Assurance Knowledge Agent Debit Memo (ADM) & Agent Credit Memo (ACM) Microsoft Office 2007- Excel, Power Point, Word and Visio
Past: Quality Assurance Leader at WNS
Education:  University of Mumbai Commerce (1997-2002) 

Industry: Outsourcing/Offshoring
Skills: Strengths: Process Improvement by applying lean techniques i.e. Six Sigma. FMEA- Failure Mode Effect Analysis Problem Solving/Decision Making Quality Assurance & Performance Management Designing Quality Sampling Strategy Performance Measurement and Reporting Client Relations- Improving CSI (Customer Satisfaction Index) Auditing & Training
Experience: WNS (Public Company; WNS; Outsourcing/Offshoring industry): Quality Assurance Leader,  (March 2004-April 2009) Being Service Quality Assurance manager for Scandinavian airways, have demonstrated history of producing timely and accurate reports meeting stringent Quality Assurance guidelines. My primary responsibility was to maintain a healthy client relationship with SAS represe...
Interests: career opportunities, consulting offers, new ventures, job inquiries, expertise requests, business deals, reference requests, getting back in touch

References for Deepa Joshi

Web Results

Deepa Joshi - United Kingdom - Email, Address, Phone number ...

Everything you need to know about Deepa Joshi Email addresses, Phone numbers, Biography, Aadhar, London, Kavita, WNS, Blurb, B'day, Films, Nepal, Ibibo

Untitled Document [www.eng4dev.soton.ac.uk]

This study was carried out in Nepal and northern India, by two research students, Shibesh Chandra Regmi and Deepa Joshi, supervised by a multi-disciplinary ...

Deepa Joshi - UK address and phone number - 192.com

We have found 11 people in the UK with the name Deepa Joshi. Click here to find personal data about Deepa Joshi including phone numbers, addresses, directorships, electoral roll ...

Deepa Joshi

DRAFT - NOT FOR QUOTATION OR CITATION Paper presented at ESRC Seminar on Access, Poverty and Social Exclusion, March 1 st 2005, Overseas Development Institute, London Deepa Joshi 1.

Mrs.Deepa Joshi, Lingaraj Colony, Belgaum Belagavi / Belgaon

Mrs.Deepa Joshi, Lingaraj Colony, Belgaum Behind Belgaum Central Jail, ...

Water, Hindu Mythology and an Unequal Social Order in India

1 Water, Hindu Mythology and an Unequal Social Order in India By Deepa Joshi (India) and Ben Fawcett (UK) [Paper presented at the Second Conference of the International ...

Subscribe - Search Engine Watch (SEW)

Pop-out the activity stream to keep a real-time feed of what the SEW community is saying, reading and sharing. Real-Time Activity Stream

Water Projects and Women's Empowerment By Deepa Joshi (India) and ...

Water Projects and Women's Empowerment By Deepa Joshi (India) and Ben Fawcett (United Kingdom) During the last decade, great claims have been made for both the theory and the ...

Secure Water Project

Deepa Joshi Presented the research results of the India Case Study . Rajindra Ariyabandu Developing DST for RWS in Sri Lanka . A second workshop was held at state level in Hyderabad and ...

Water, Hindu Mythology and an Unequal Social Order in India By ...

1 Water, Hindu Mythology and an Unequal Social Order in India By Deepa Joshi (India) and Ben Fawcett (UK) Abstract This paper analyses Vedic philosophy 1, the structural basis of ...

Secure Water Project

The development of the SecureWater assessment manual will be undertaken by a core project team – comprising Alan Nicol, Tom Slaymaker, Deepa Joshi ...