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Paul Hopkins

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Paul Hopkins
Locality:
London, United Kingdom
Job:
Group Director of Customer Services & Operations
Status:
Employee
Language:
English
Experience:
  (Group Director of Customer Services & Operations), easyJet,  (Head of Customer Experience)
Wants:
Customer Experience, Contact Centre, Contact Center, Call Centre, Call Center, Kundenservice, Process Improvement, Change Management, Market Research, Telemarketing, Telesales, CRM, Self Service, Speech Recognition, eService
Haves:
Customer Experience, Contact Centre, Contact Center, Call Centre, Call Center, Kundenservice, Process Improvement, Change Management, Market Research, Telemarketing, Telesales, CRM, Self Service, Speech Recognition, eService
About me:
Look at my latest blog post: How customers are complaining and it is not about Twitter. http://bit.ly/customer-complaints
Paul Hopkins
Locality:
PO155RL Fareham, United Kingdom
Job:
Managing Director

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Paul (CBT) Hopkins
Locality:
Northampton, United Kingdom
Summary:
Head of Account Management at Siemens
Experience:
Siemens (Public Company; 10,001 or more employees; SI; Information Technology and Services industry): Head of Account Management,  (-) 
Paul Hopkins
Locality:
London, United Kingdom
Summary:
Group Director of Customer Services & Operations
Experience:
Thomas Cook (Public Company; TCG; Leisure, Travel & Tourism industry): Group Director of Customer Services & Operations,  (May 2010-Present) 
easyJet (Public Company; EZJ; Airlines/Aviation industry): Head of Customer Experience,  (April 2007-April 201...
Paul Hopkins
Locality:
United Kingdom
Paul Hopkins
Locality:
United Kingdom
Summary:
Owner at Geldards LLP
Experience:
Welsh International Business Council (International Trade and Development industry): Director,  (October 2010-Present) 
Go Debt Limited (Financial Services industry): Director,  (July 2000-Present) 
Geldards LLP (Partnership; 201-500 employees; ...
Paul Hopkins
Locality:
London, United Kingdom
Summary:
Owner of maison mk in Marrakech
Experience:
maison mk (Hospitality industry): Owner,  (2007-Present) Providing high-end services to clients at one of the top luxury boutique hotels in Marrakech.
The Image Works (Photography) (Photography industry): Fashion Photographer,  (February 2000-March 2010) ...
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