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Malcolm Otter

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Malcolm Otter
Locality:
London, United Kingdom
Job:
Director of Consulting - EMEA
Education:
 University of London - Queen Mary and Westfield College (Computer Science - Human Factors, MSc)
Status:
Executive
Language:
English
Experience:
  (Director of Consulting - EMEA), LBi (Senior Experience Architect), Hutchison Telecoms / '3' (Head of User Experience), Icon Medialab (Director of Customer Experience - Hong Kong and Australia)
Wants:
Clients who are keen to measure and improve their online business sucess through improved online customer experience.
Haves:
Online Customer Experience Research technology to measure and improve online customer experience.
Interests:
Online Marketing, Customer Experience, Online research

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Malcolm Otter
Locality:
London, United Kingdom
Summary:
Senior Director: User Experience Consulting and Business Development (EMEA) at Keynote Systems