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Olivier Giraud

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Olivier Giraud
Locality:
5692DL Son, Netherlands
Job:
Manager Service Management
Organizations:
Knowledge Board, University of Phoenix - Faculty Member
Education:
 Rotterdam School of Management (Erasmus University) ()
Status:
Employee
Language:
English, French, Dutch
Experience:
  (Manager Service Management), Capgemini Consulting,  (Managing Consultant), SITEL,  (VP Consulting Delivery), BQuake,  (Business Developer), KPN,  (Business Architect), Pure Software (now Rational),  (Account Executive), Encompass (now Descartes Systems),  (Marketing & Sales Executive), AT&T NSI (now Lucent), &nbs...
Wants:
Discussing (not buying services or software) around topics like Strategy, IT-Business alignment, Knowledge Management, Business Intelligence, Self-Service, Customer Interaction Management as a strategic tool
Interests:
Hockey
About me:
I currently lead a team of 20 people for the unit Enterprise Solutions of Vodafone NL. We support (1st / 2nd and 3rd line) business customers and maintain a number of ICT services (managed IP VPN, managed firewall, VOIP platform). Next to customer contacts and network management we also manage the operational relationship with DSL and cable (fiber) operators (e.g. KPN, Eurofiber) as well as equipm...

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Olivier Giraud
Locality:
Chester, United Kingdom
Summary:
European Business Development Manager at Ralawise
Experience:
Ralawise (Wholesale industry): European Business Development Manager,  (November 2010-Present) 
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