Justin Haines

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Justin Haines
Justin Haines

Locality: Swindon, United Kingdom
Summary: A senior manager with 15 years broad-ranging experience of leading and developing service, telesales & credit operations; within each of these I have led significant change programmes. These roles have been across a range of channels: consumer, business, & regulated markets; including multi-site, outsource, offshore and multi-national environments. Described as a charismatic and strong leader with the ability to effectively drive transformational change and communicate at all levels, my achievements include: Manager of Team of the year (IT/Telco) at National Customer Service Awards, 2006 Award for the largest individual contribution to the Vodafone best for business plan 2007 Achievement of 16% demand reduction in FY09/10 significantly cutting cost per contact Led the improvement of same day sales order fulfillment from 20% to 91%. 2004-05
Past: Senior Customer Services Manager at Vodafone Head of Contact centre at Vodafone Operations Director at ocean call Customer & Credit Services Manager at Total Gas & Power Ltd see less... 1 more...
Education:  University of the west of England Business (1991-1995) 4 year sandwich course at Bristol business school, with 1 year spent working at The Gaymer Group in Finance, supporting the Sales & marketing department. Achievement 2:1

Industry: Telecommunications
Skills: Contact centre management, outsourcing, offshore management, Telesales, Credit management, Customer Services Leadership, inbound, outbound, media-trained.
Experience: Elemis (Privately Held; Cosmetics industry): Self-employed consultant,  (October 2010-Present) Two month assignment with Elemis commencing on November 1st
Vodafone (Public Company; VOD; Telecommunications industry): Senior Customer Services Manager,  (August 2008-April 2010) The formation and leadership of a new department targeted at delivering excepti...
Interests: job inquiries, expertise requests, business deals, reference requests, getting back in touch

References for Justin Haines

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Justin Haines - UK address and phone number - 192.com

We have found 17 people in the UK with the name Justin Haines. Click here to find personal data about Justin Haines including phone numbers, addresses, directorships ...

Haines Marine - Superior Boat Construction and Builders

This new 40 foot aft cabin is based on a proven restyled planing hull, with a new superstructure designed by Justin Haines. A semi displacement version also on offer ...

WrestlingReport.com View topic - West Virginia 2010 ...

Two other good heavy weights are Justin Haines and Branko Busick. Haines placed 3rd in the 2008 PIAA AAA Tournament, competing at 285 pounds for Connellsville.

Norfolk Yacht Agency - News and events

Designed by Justin Haines this new model has a proven hull along with contemporary styled interior and ...

WrestlingReport.com View topic - Crap! WVU's HWT is out ...

I think Mandzik at Iowa Central was a two-time national juco qualifier, but I don't recall that he ever placed in the NJCAA event. Is Justin Haines in the mix?

Haines Marine - Superior Boat Construction and Builders

Designed by Justin Haines this new model has a proven hull along with contemporary styled interior and superstructure, giving it superb credentials for 21st century ...

Tournament Results 2006-2007. District 10 Wrestling.

285 Justin Haines Connellsville DEC Brad Ladd Dallastown 1-0. 5th Place Matches 103 Mitchell Port Bellefonte DEC Keith Scharrer General ...

Where are they now? - Page 14 - Julian Haines Bowls - Lawn Bowls Forum

Talk Bowls! > Talk Shop! ... Page 14-Where are they now? Talk Shop! ...

BrickRight - bricklayers, bricklayers south wales, bricklayers new ...

C.R.B (Criminal Records Bureau) Checked, full employers/liability insurance. Call Justin Haines for a free quotation and friendly advice. Portfolio Available to view

Jaycee Lee Dugard kidnap: Accused appear in court - News - People ...

Justin Haines, 20, said: "He's a weird guy. Sometimes he'd look at you and you could tell he was in his own world. It was creepy. We called him Creepy Phil.

Scott McKay is fundraising for NORCAS

Best of luck Scott, I think if you finish in the month of October you can hold your head high. Donation by Justin Haines on ...

STALHAM TOWN FC: STALHAM TOWN RESERVES

justin haines : lee farmer : liam lown : mark friars : mark nicholson : matthew haystead : nathan culley : paul harris : russell botwright: 1: edward savage

Ford Galaxy review, road test, prices - Fifth Gear

... loadsa lies from them took me a week b4 i could get a hire car from them,so fed up £20000 wasted, now the steering is locking up oh dear !!! Any advice any one ????? Justin Haines ...