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Giselle Harding

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Giselle Harding
Locality:
Portsmouth, United Kingdom
Summary:
Senior Service Manager at BT
Experience:
BT (Public Company; BT.A; Telecommunications industry): Head of Service Delivery & SOMO,  (January 2009-Present) Set and manage the strategic direction for the team, ensuring delivery under the ITIL framework to ISO20000 standards Establish and monitor suitable metrics to de...